Frequently asked questions
How can we help you?
Price
Both options are possible but if you want to get the code, you lose our support and warranty in the moment you get it. That is due to the fact that once we give our code away, we do not know who is going to have access to it, which can also make it easier to break the website by the crackers (unfriendly hackers). Beside that, to get the code base, it costs ADDITIONALLY 50% of price of the project.
We make sure our code is running with the newest version of the programming languages and proper security implementations, server's configurations are up-to-date with newest updates and also our code is optimized and written on the way that it is easy to extend the product in case of future changes (even for other developers). Beside that, we follow the best practices of coding standards. Moreover, we avoid using somebody's packages/plugins so there is no risk of bugs which we will have to spend many hours on fixing because we do not know used code.
We can agree on some additional time for future development in extra price or even for free - everything depends on the project and amount of hours we need to spend on it. Bigger project it is, better deal you get.
You pay in 3 parts. First 33% you are supposed to pay up-front, right after we agree on the contract - we do not start coding before the first payment is done. Then, we deliver the "first draw" to you after agreed period of time and that is time for the second 33% of payment. Last part (34%) you pay once project is deployed. Based on the experience, we found that system to be the most effective one and safe for both sides.
There is possibility to pay with cash and/or transfer. We are also working on option to pay with Bitcoin.
Yes, listed prices DO include taxes.
We are currently working on that option.
Development
Everything depends on how complex the web application is. Once you explain your needs, we can estimate time needed to develop it. F.ex. simple, static website not based on CMS, responsive and written from scratch - around 30hrs. Website based on chosen template with some small changes regarding colors or elements's placement - around 10-15hrs. Custom application for planning job for your team, functionality for getting a digital signatures and creating PDFs on the invoices - around 350-400hrs. It is important to note that this time is the time spent only on development so we need to add up also time spent on dialog with you regarding things such as feedback, delivering images etc. That means we might spent 20hrs on project (8hrs/day) but in reality project will be deployed after 2 weeks. Ofcourse, we do not charge for that. Additional information - presented time might differ for the one that will be needed to develop your project.
There is no website that is 100% secure from crackers (unfriendly hackers). Once we know your project's requirements, we can plan what kind of security you really need. The security of web application is as strong as the weakest part of the project so we make sure the weakest point is strong enough to secure type of data you are going to store. By default you get SSL certificate and protection from SQL Injection, CSRF and XSS attacks (these are the most popular ones). We are into preventing the damage, not fixing it.
Yes, we do. Once we know your website is about to be multi-language, we prepare it on the way that adding any new language will be fast and easy process.
On your project works at least one developer with a few years of experience in application development. If your project requires more developer, each of them has at least 2 years of experience in that field.
Yes. Once we start working on the project, we create development, staging and deployment 'environments' for your project. You get URLs to all of them so you can easily track changes (some of them may not visible if it is f.ex. database or Back-End part of development). Moreover, we are actively working on the panel for our customers so you can see the progress of your app with comments from the developers working on solution for you.
That depends on what kind of changes you need. The most important thing is that developer needs some time to get familiar with the code base in the template (very often developers have different approach to writing code so it takes time to understand somebody's way of thinking). F.ex. if it is only colors, it might be 3-4 hours in total but if it is about changing element's placement, it might take more time. We can assess time after we know the projet's requirements.
That depends on what kind of plugin. Development of simple ones might take 2-3 hours but complex ones might require even 100 or more hours to be developed. It is good to take into consideration also the fact that if we work on project written by us, it will be faster than working on project written by somebody else.
Before implementing any change, developers need to make sure that it will not cause any unexpected behaviour of the web application. They need to understand the code (when project is written by somebody else), write new functions, test them, let somebody else to test it and release it. Even very small change needs to be correctly verified.
Design
Everything depends on you. Creating design from scratch takes time but you are sure it is unique. Once you choose to implement design from template you like, we can help and work on that too to insert changes you want.
Yes, of course. Just keep in mind that this kind of design is not unique anymore but we can help with that too - we can insert changes you want in it.
Yes, we can base on the design from the previous website to get its spirit in new appearance.
That might happen we will work you and your competitor, but we always have individual approach to each customer so there is no risk your design will look like your competitor's.
Yes, we offer design of logos, posters, fliers, websites and other things you might need for your business.
Cooperation
We use phones and e-mails. Aditionally, we are currently working on the user panel in which you will be able to contact us and also track the progress of the projects we prepare for you.
In that situation you have to let us know. If your change requires changes in what we have done so far - you will have to cover expenses for that. If it is a change regarding something that is not done yet, we can always re-make the contract for the project. Important thing - once you pay f.ex. 66% of the price (2 payments out of 3), that money will not be returned.
You can always cancel the contract but the money you already paid is non-refundable and you need to cover all hours we spent on the project and still did not get paid for.
You can always call or contact us through the contact formular (in the top menu). Beside that, you get also contact to the developer working on your project so you can always contact that person.
You can choose how much you want to be involved in the process. Once we have all required information from you regarding project, we can set dates when we contact you and inform about the progress. You also can have real influence on the project all the time - you can track changes and let us know whenever you want to change something.
Solutions
Once we know what exactly your business needs, we will know which solution will fit you the most. Thanks to experience in working for customers from different industries, we can advice you what product will be the best.
We worked for many companies with different professions and we know what worked well and what was a failure. F.ex. we know why CMS will not be the best idea when you want to create Single Page Application presenting your business or why not to create custom web application when there is CMS system which can handle everything you need. Our products will fit your needs - that's it.
Of course you get it. We will also teach you how to use it so you do not need to worry about anything. You can also contact us in case of any doubts - we are here to help.
GregsQuality
We are coding maniacs - we are keen on learning new things all the time and we cannot sleep well unless we find the solution for every bug in our project that we know about. Our code might not be perfect (but which one is?) but for sure it is solid and worth its price. We are satisfied from our products when our customers are happy about them. Honesty is important for us - if there is something that we cannot help you with, we will let you know about that instead of promising solution and wasting time. We want to COOPERATE with you in long-term, not treat you like next number in our accountant book. Our priority is QUALITY, not quantity.
Support
If we do not see it on our own, just inform us about that and we will set it as priority to be fixed as soon as possible.
We can take care of hosting if that is part of the deal. That is also prefered option by us because then we are in charge of server configurations, SSL certificate for your domain and you have nothing to worry in that matter.
If in the agreement there is some additional time for development (for free), we assess the time for that change and just make it (f.ex. if you have 5 hours for free development and that change takes 1hr, you still have 4 hours left). If you have no free hours of development, we assess the time needed for that task and we send you the price for it. The best idea, in general, is to send as many requests as possible because it is faster to make all changes at the same time.
Our products are tested by at least a few people and we will not consider them done before our customer confirms it. Unfortunately, we cannot give 100% warranty that no bugs will be found after deployment but we offer instant support if that happens. Reported bugs in our projects are our priority so we will do everything we can to fix them as soon as possible.